This Privacy Policy ("Policy") describes how Syntricity Networks LTC Inc ("Syntricity", "NetSetters", "we", "us", or "our") collects, uses, and shares information provided to us through our website NetSetters.com (the "Site"), and the services promoted through our Site ("Service", or "Services").

We collect information about users of our Services (our "Customers", "End Users") (collectively, "you", "your", or "yourself"). Some of the information collected may be Personal Data (defined as personal data). Your rights regarding Personal Data are described in this Policy.

By using the Service, you agree that your information will be handled as described by this Policy and that your usage and any disputes over privacy are subject to this Policy and our Terms of Use ("Terms") which are also incorporated by reference into this Policy.

Information we collect

We may collect information about you through your use of our web site.

If you provide your email address, it is only used to contact you.

The following information may be sent to our servers by default when you visit our website.

  • URL & Title of pages viewed
  • URL & Title of any links that are clicked on pages viewed
  • Referrer
  • User-agent
  • Browser language
  • Screen resolution
  • x/y coordinates of mouse events
  • Unique ID tracking cookie ("UID")
    The GDPR considers this to be Personal Data, even though it is randomly generated and does not identify who you are or reveal anything else about you.
    Its sole purpose is to more accurately track unique visitors.
  • IP address ("IP")
    IPs are anonymized before processing, but our Customers have the option to disable this, in which case they are considered Personal Data.
  • Custom data
    This feature may be used by a site to attach additional data to a visitor, potentially including Personal Data such as a name or email address, but it is against our Terms to log Personal Data using this feature without disclosure or (depending on "legitimate interest") consent.

Our website serves has no value to visitors from outside our immediate local area, however, if applicable, per Article 6 of the GDPR, processing of UID and IP Personal Data is lawful and does not require your direct consent because it is "necessary for the purposes of the legitimate interests" of web sites operators. These legitimate interests include but are not limited to:

  • Assembling statistics regarding the use of a website. (Accurately counting unique visitors is a vital statistic for any website).
  • Preventing fraud and abuse, and maintaining information security. (Full IP addresses are necessary for this type of usage). Recital 47 of the GDPR states: "The processing of Personal Data strictly necessary for the purposes of preventing fraud also constitutes a legitimate interest".

How we use your information

  • To help understand how you use our website on an individual and aggregate basis in order to improve it.
  • To help with customer service needs, such as troubleshooting issues that you report to us.
  • Other research and analytical purposes such as Service performance, Customer behavior, and retention, and common navigations through the Site.
  • To prepare reports on website traffic.
  • To provide anonymized and aggregated reports such as global web browser and OS market share.

How we share your information

We may share your information with other Syntricity affiliated companies for the purpose of offering other goods or services to you.

We may also share your information for legal reasons, such as:

  • Meeting applicable laws, regulations, legal processes, or enforceable governmental requests.
  • In response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
  • Detecting, preventing, or otherwise addressing fraud, security, or technical issues.
  • Protecting against harm to the rights, property, or safety of Syntricity, other Customers, or the public as required or permitted by law.
  • Enforcing applicable Terms of Service.

Cookies

Cookies are used with our website. Temporary session cookies (that expire when you leave a website) are not listed. Our cookies may:

  • Store external referrer for 90 days, for better long-term attribution of traffic sources.
  • Store dynamic (UTM) campaign variables for 90 days, for better long-term attribution of our marketing efforts.
  • When you have consented to our tracking of your Personal Data, cache certain custom data keys for 30 days so that they're attached to sessions even when a visitor is not logged in.
  • Unique ID, a random 32-bit integer generated upon someone's first visit to a website.
  • Store a Third-party Unique ID, attached to our domains, for identifying the same visitor across multiple domains belonging to the same customer. The first and third-party values are kept in sync. If both are set, we update the first-party cookie to match the third-party cookie. If only one of these cookies is set, we attempt to set the other one with the same value.

Security

To the best of our ability, we protect all of our data from loss, misuse, and unauthorized access and destruction.

Secure (HTTPS) access is forced for our Site to help keep information secure in transit.

EU & Swiss Privacy Shield

Our website serves has no value to visitors from outside our immediate local area, however, if applicable, Syntricity Networks LTC Inc complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries and the United Kingdom and Switzerland transferred to the United States pursuant to Privacy Shield. Syntricity adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this Privacy Policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

The Federal Trade Commission has jurisdiction over Syntricity compliance with the Privacy Shield.

Syntricity Networks LTC Inc acknowledges that EU and Swiss individuals have the right to access, correct, amend, and delete their Personal Data. EU and Swiss Customers may contact us. If requested to remove data, we will respond within a reasonable timeframe.

We will provide an individual opt-out or opt-in choice before we share your data with third parties other than our affiliated companies or agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.

To limit the use and disclosure of your Personal Data, please contact us.

In the context of an onward transfer, Syntricity has responsibility for the processing of Personal Data it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Syntricity is responsible under the Principles if its agent processes such Personal Data in a manner inconsistent with the Principles, unless Syntricity proves that it is not responsible for the event giving rise to the damage.

In compliance with the Privacy Shield Principles, Syntricity commits to resolve complaints about your privacy and our collection or use of your Personal Data transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact us.

Syntricity has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction

On July 16, 2020, an EU court declared the US-EU Privacy Shield as inadequate for the transfer of private data from EU countries to the United States. Instead, companies must now use the EU "Standard Contractual Clause" (SCC), which was established in 2010. 

Personal Data rights

Our website serves has no value to visitors from outside our immediate local area, however, if applicable, EU and Swiss citizens have the legal right to access, correct, and delete their Personal Data, per the General Data Protection Regulation (GDPR), with some exceptions. California residents have similar rights and exceptions, per the California Consumer Privacy Act (CCPA).

Customers may contact us directly to access or delete their data and may opt out of tracking entirely if desired, also known as "Do not sell my personal information" in California.

If collected and stored, we retain Personal Data for as long as needed to provide our Service to you, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

Our website serves has no value to visitors from outside our immediate local area, however, if applicable, the CCPA requires us to disclose the information we have collected and "sold" over the last 12 months. This is covered in the Information we collect section.

Our Site has no value and is not designed for children under 13. If we discover that a child under 13 has provided us with Personal Data, the data will be deleted.

Contact us

If you have any questions about this Policy or would like to make a complaint, please contact us.

Syntricity Networks LTC Inc
509 S Chickasaw Trail #292
Orlando, FL 32825

Changes to this Policy

This Policy may be updated from time to time, as documented below. We will notify you via your registered email address and/or a notice on this website prior to any significant changes becoming effective regarding Personal Data. You should periodically review this page for the latest information.